SalonGoGo

Terms & Conditions

Effective Date: 20 May 2026

Company Name: Shahera Pay Pvt. Ltd. | Brand Name: SalonGoGo

Welcome to SalonGoGo. These Terms & Conditions govern your use of the SalonGoGo website, mobile application, and related services. By accessing or using our platform, you agree to comply with these Terms.

Website: www.salongogo.com

1. Acceptance of Terms

  • You are at least 18 years old or using the platform under parental supervision.
  • The information provided by you is accurate and complete.
  • You agree to follow all applicable laws and regulations.

2. Services Provided

Search salons and beauty services
Book appointments
Make online payments
Receive promotional offers and rewards
Access customer support

3. User Account

Users are responsible for maintaining account confidentiality and all activities performed through their account.

4. Booking & Appointment Policy

Appointment availability depends on salon partner schedules. Delayed arrival may result in cancellation or reduced service time.

5. Payment Terms

Payments may be processed through trusted third-party payment providers such as PayU.

SalonGoGo does not store users’ debit or credit card details.

6. Cancellation & Refund Policy

  • Users may cancel bookings before appointment time.
  • Refund processing may take 3–10 business days.
  • Refund timelines may vary depending on banks or payment providers.

7. Promotional Offers, Cashback & Rewards

SalonGoGo may provide cashback offers, referral rewards, loyalty points, coupons, gifts, festive campaigns, and limited-time promotions.

“Promotional cashback, rewards, and gift campaigns are optional marketing programs and may vary by user, city, salon partner, or promotional period.”

8. User Conduct

Users agree not to misuse the platform, post false information, or engage in harmful activities.

9. Privacy & Data Protection

SalonGoGo uses encrypted HTTPS/SSL communication and secure authentication systems to protect user information.

10. Intellectual Property

All platform content including logos, graphics, text, software, and images are the intellectual property of SalonGoGo.

11. Third-Party Services

SalonGoGo is not responsible for third-party service interruptions, partner business practices, or payment gateway failures.

12. Limitation of Liability

SalonGoGo shall not be held responsible for salon service quality, allergic reactions, technical interruptions, or indirect damages.

13. Modification of Terms

SalonGoGo reserves the right to update or modify these Terms & Conditions at any time without prior notice.

14. Governing Law

These Terms & Conditions shall be governed by the laws of India.

15. Contact Information

SalonGoGo Support

Email: caresalongogo@gmail.com

Website: www.salongogo.com

16. Google Play Store Compliance

  • Data is encrypted during transit.
  • Users can request account and data deletion.
  • Limited data sharing may occur with trusted payment partners.