SalonGoGo

1. Information We Collect

2. How We Use Information

• Provide salon booking services
• Confirm appointments
• Process payments and refunds
• Improve app performance
• Prevent fraud and abuse
• Customer support

3. Payment Policy

Payments may be processed using trusted third-party payment providers such as PayU

4. Refund & Cancellation Policy

• Users may cancel bookings before appointment time.
• Refund eligibility depends on salon policy.
• Full refund may apply if salon cancels booking.
• Refund processing time: 3–10 business days.

5. Rewards, Cashback & Promotional Offers

SalonGoGo may provide promotional offers, cashback rewards, referral bonuses, discount coupons, loyalty points, free gifts, or limited-time campaigns to customers using the platform. The following conditions apply:

• Cashback or rewards may be subject to eligibility criteria.
• Promotional rewards may have expiry dates.
• Rewards may be cancelled in cases of fraudulent, suspicious, or abusive activity.
• Cashback and promotional benefits are non-transferable and may not be exchanged for cash unless specifically stated.
• SalonGoGo reserves the right to modify, pause, or discontinue any promotional campaign without prior notice.
• Gift items, vouchers, beauty products, or promotional merchandise may be offered during campaigns, festive offers, referrals, or loyalty programs.

6. Data Safety & App Permissions

SalonGoGo uses encrypted HTTPS/SSL communication, secure authentication systems, and restricted database access. We do not sell personal user information.

Permissions Used:

7. Account Suspension & User Rights

Account Suspension:

SalonGoGo reserves the right to suspend accounts involved in fraud, fake reviews, payment abuse, or illegal activities.

User Rights:

Users may update profile information, request account deletion, and contact support for privacy-related concerns.